Opened 3 years ago
#42 new enhancement
How CRINmail deals with email addresses that no longer work
| Reported by: | chris | Owned by: | chris |
|---|---|---|---|
| Priority: | major | Milestone: | Maintenance |
| Component: | drupal | Version: | |
| Keywords: | Cc: | mori, peter, jenny | |
| Estimated Number of Hours: | 0 | Add Hours to Ticket: | 0 |
| Billable?: | yes | Total Hours: | 0 |
Description
When the CRINmail newsletter is sent out via Drupal it has the following from envelope:
Return-Path: <info@crin.org>
This results in emails that are returned as undeliverable going to that address and the Drupal site doesn't know when a recipient address no longer works so is unable to stop sending emails to address that bounce email back.
One symptom of this problem are the forozen emails that build up after each CRINmail run, see the blue on Munin graphs here:
What should happen is that the from envelope (this is different from the From: header users see, that can remain as it is) should be an address that Drupal can check (probably via IMAP but we could set up one of the servers to accept SMPT email if needs be) and then do some thing sensible with the bounces.
See for example the discussion here:
